Raytel issues

[thecman321]

Anyone else using Raytel to get their test strips?
At our last order we had to pay Raytell up front with a credit card before they would ship to us. They said it is a new policy because they are fed up with dealing with the insurance companies and now expect us to fight with the insurance companies to get reimbursed.
Anyone else with this issue??


C

[geebee]

Here is a recent thread on this very issue:
http://www.valvereplacement.com/forums/showthread.php?t=15421&highlight=Raytel

[Dennis S]

I use Raytel-insurance pays without contacting me-I have no problems whatsoever.

[catwoman]

Dennis:

Who is your insurance with?

Raytel isn't providing enough info with its claims for United HealthCare to process claims. That's what I learned recently.

A Raytel employee told me last summer that they use E1399 (I think that's the DME code) for supplies -- which is what QAS uses. Another company, in Connecticut, refused to use E1399, and UHC covers testing supplies ONLY for diabetics, not for home INR testing.
But seems that the employee who told me that last summer was sadly mistaken.

[Dennis S]

First I was using Medica, a plan through my wife's school district in Minnesota. In the last 6 months we switched to Blue Cross/Blue Shield of New Mexico, where she is currently employed as a teacher. So far no problems in either case.

[Marty]

[QUOTE=thecman321]Anyone else using Raytel to get their test strips?
At our last order we had to pay Raytell up front with a credit card before they would ship to us. They said it is a new policy because they are fed up with dealing with the insurance companies and now expect us to fight with the insurance companies to get reimbursed.
Anyone else with this issue??

I talked directly with Luralyn and she said her boss was tired of looking at all those unpaid insurance claims. He told her to get the money up front and let each patient wrestle with their company. This is not an uncommon attitude seen in many firms in medical supply.

[thecman321]

After reading several posts about raytel, i wonder if they will exist much longer. I wonder if there are alternate sources for inratio strips out there as a plan b. Or even a better price for compition?

Marty,, who is Luralyn? does she work for Raytel?


C

[Marty]

After reading several posts about raytel, i wonder if they will exist much longer. I wonder if there are alternate sources for inratio strips out there as a plan b. Or even a better price for compition?

Marty,, who is Luralyn? does she work for Raytel?


C
Luralyn is my contact when I buy strips from Raytel.I told her about this website. You can reach her at 1-877-729-8350